Shipping Policy
Shipping Policy
Last updated: May 2026
Thank you for shopping with Deal Done! Here is everything you need to know about our shipping process.
📦 Order Processing
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed the next business day.
- You will receive an email confirmation once your order has been dispatched.
🚚 Delivery Times
| Location | Estimated Delivery |
|---|---|
| Metro Areas (NSW, VIC, QLD, WA, SA) | 5-7 business days |
| Regional Areas | 7-10 business days |
| Remote Areas (NT, TAS, Rural) | 10-14 business days |
Please note: Delivery times are estimates and may vary due to carrier delays or peak periods.
💰 Shipping Costs
- Shipping costs are calculated at checkout based on your location and order weight.
- Free shipping may be available on qualifying orders — check our current promotions.
🔍 Order Tracking
Once your order is dispatched, you will receive a tracking number via email. Use this to track your delivery through the carrier's website.
⚠️ Delivery Issues
If your order has not arrived within the estimated timeframe, please contact us and we will investigate promptly.
📦 Damaged or Lost Parcels
If your parcel arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date with your order number and photos (if applicable).