Refund Policy

Last updated: May 2026

At Deal Done, your satisfaction is our priority. If you are not completely happy with your purchase, we're here to help.

🔄 Returns

• You may return most items within 30 days of receiving your order.
• Items must be unused, undamaged, and in their original packaging.
• Proof of purchase (order number or receipt) is required for all returns.

❌ Non-Returnable Items

The following items cannot be returned:

• Items that have been used, installed, or modified
• Oils, fluids, and consumable products that have been opened
• Items marked as "Final Sale" or "Non-Returnable"
• Custom or special-order items

💰 Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 5-7 business days to your original payment method.
• Shipping costs are non-refundable unless the return is due to our error.

🔄 Exchanges

If you received a defective or incorrect item, we will replace it at no extra cost. Please contact us within 7 days of receiving your order.

🚚 Return Shipping

• Customers are responsible for return shipping costs unless the item is faulty or incorrect.
• We recommend using a trackable shipping service for returns.

📞 How to Initiate a Return

To start a return, please contact us with:

• Your order number
• Reason for return
• Photos of the item (if damaged or incorrect)

Our team will respond within 1-2 business days with return instructions.